The Solar People did an upgrade to my solar system 2 years ago , it’s improved the output to such an extent we now have batteries fitted. The upgrades have more than doubled the benefits I get from my solar and the cost has already been recouped. By December 2020 I also expect to have recouped the cost of the Battery system. I would recommend Andy and his team who have done an excellent job for me! If you are thinking about solar power give Andy a call. Howard Rainbow, Wakefield
I’d like to thank you and your colleagues for the excellent solar panel and battery backup system you’ve installed in my house. From the initial call by Matthew, your sales representative, who clearly explained all options and the benefits without any pressurised selling, to the installation team and following backup process. The system is performing better than advised. I have been impressed by the courtesy and professionalism of all involved. I will not hesitate to recommend your company to anyone who might be considering solar panels. Kevin Stringer. Wakefield
We already had solar panels but were very interested in updating our system with batteries. Andrew and Matt were really helpful, with Matt coming to our house to check things out. Matt explained clearly the cost benefits of different system upgrades. There was never any push to go with the more expensive solutions and he
even suggested fewer batteries than we initially thought we would need, as you can always extend the system if it turns out you need to. The work was carried out in half a day, with plenty of notifications so we were kept in the loop. The monitoring was easy to set up and is both easy to understand and fulfils my love for statistics and graphs! Yann, York
Work on the solar, battery and change over switch was successfully completed today. The guys did another great job in conjunction with Scott, to add three more panels to my property. Rather than being kind words, my statements are always based on saying what I see and experience, so they are well-earned words. These guys certainly represent your company extremely well in their professionalism, expertise and skill, work ethic, and in communication, with me the consumer, in all that they do and say. Dr Andy Freeman, Norwich
We were recently asked to install a battery storage system for a customer near Marlow, Upon a site survey it became apparent that something was not right with his 18 month old solar system. The company that installed it connected two opposing elevations on one string despite the inverter having the capacity for two strings. We rectified this whilst installing the battery. “Your guys were brilliant and the rewiring increased output from 900w to 1500w instantly.” Jim B, Marlow
Great service and price for a superb battery setup to add to my solar PV.
I called The Solar People for a quote on the equipment I had chosen. I had
done a lot of research and thought I knew what I wanted. Andy patiently
answered all my questions and clearly understood my needs.
He proposed a different configuration which met my needs better at a
slightly increased cost (greater peak output) and explained why. I agreed to his proposal and was
given a very competitive quote including installation.
We were able to do a survey remotely with photos and a phone call to confirm
the installation was feasible.
Mark the electrician did a great install and after 3 hrs was up and running. It has integrated perfectly with my solar PV system.
It has performed exactly to spec so far and with all the sunshine I am
already ahead of budget.
My next goal is to start to use the Time of Use tariffs that are available
from Octopus Energy.
I have had continuing help with my many questions, only decision will be
when to add more batteries!
No hesitation in recommending The Solar People, great job thanks! Mike Bartlett, Winchester
A big thank you to everyone involved…..
A big thank you to everyone involved, it’s been great to work with true professionals for both the solar PV and the heat pump.Ed Purle, Lincoln. PS the artwork is NOT a Banksy
We regard ourselves as very fortunate…
We felt it only right to write to you now the air source heat pump has been installed.
We regard ourselves as very fortunate, as I am sure you do to, to have had such a wonderful team to carry out the work.
Peter Bevis, Sheffield S36
The Solar People installed our solar panel system a few weeks ago, and we are really pleased with the outcome. The panels are working well, and we are able to monitor how much electricity they are generating via an app. The Solar People also keep an eye on things remotely to ensure that everything is working well, for added peace of mind. My only comment would be that their communication could have been better, particularly in the time between ordering the system and having it installed. We needed to chase them up to find out when they were coming to do the installation, and sometimes they didn’t return our calls. This made us a little anxious as we had already paid our deposit by this time. However, they were clearly getting on with things behind the scenes despite the fact that they weren’t keeping us informed, just extremely busy. The after-sales service has been excellent though. They have taken the time to talk me through the process of registering the warranty online and getting set up with the Export Guarantee with the utility company, which has been invaluable. My overall impression of the company is that they care about their customers and want to ensure that we are happy with what we have bought. The system is functioning as it should, and they have provided excellent value for money. Thank you so much Andy.
Having decided that I wished to install a storage battery, by chance I clicked on “The Solar People”. I spoke to Andy on the phone who was extremely helpful and gave me very good advice with a recommendation of Alpha Batteries. He came across as someone who knew his products and fully understood my requirements. Straight talking, no sales pitch, and no waffle. A site visit was arranged and I was immediately given a fitting date 3 weeks later. Batteries duly arrived and were fitted on schedule by a 2 man team, again both very efficient and helpful. The following morning I was contacted by Andy to check all was okay, I emailed back with a couple of questions relating to the App. Andy then phoned me back within minutes to clarify my queries. Excellent service! Fully recommend the Solar People to anyone thinking of installing storage Batteries.
We spent a month researching domestic solar installations and had visits and quotes from 4 companies. We opted to use The Solar People based not on price but on the fact that they clearly explained the differences and benefits of the options available. When it came to the installation, the team were tremendous. They were punctual, courteous, helpful and tidy. I highly recommend them and have already passed their contact details onto 2 of our friends who are currently investigating adding solar panels to their homes. Andrew Duffin, the owner of the business is a straight talking, no nonsense honest operator in a sector not known for its transparency.
One year on and if I could give Light Group Holdings 6 stars I would! Not only did I get a great installation and totally honest advice. Nothing has been too much trouble. If you want a company who know what they are talking about and tell you as it is, then look no further. In the last year my electricity bills have dropped to a quarter of what they were before. Top marks for a top company.
Outstanding service. The Solar People team have done an amazing job with our Solar PV and Battery Storage. From the design to the installation we have been very well looked after. Our system has been installed for over a month now and we have seen a huge difference in our electricity bill, dropping from £165 a month (£2,000 a year) to less than £25 a month, estimating an annual bill of £300 which is 85% less than it used to be. We of course faced multiple delays due to the shortage in micro inverters and fitting gear but Andrew Duffin always kept us up to date. Alone with being completely transparent and honest. I’ve already recommended The Solar People to 2 friends and one family member. If I had to extend or upgrade my system in the future I will definitely come back to them. I hope this helps anyone out there looking for a Solar PV and/or Battery Storage.
To whom it may concern
We could not in our opinion have made a better choice if we’d tried, than selecting TheSolarPeople as suppliers of our new solar system.
Call it good luck if you like, but the installed Enphase system has exceeded our expectations in every way.
Customer care has been excellent through from first contact with Julia, the sale process with Matthew and throughout, the personal calls to clarify and reassure from MD Andrew Duffin.The installation was completed ahead of schedule with two half day visits. First by the fitter Scott – and my, don’t those black panels look smart on the roof Scott! – followed the next morning by Steve the electrician to wire up the Envoy Hardwear and believe it or not, almost immediately could see our system and track its output, performance and more via the Enlighten software.
Even now, when we are out and about we are able to monitor our system via an app on the mobile phone.
The paperwork and certificates are all handled by the company, along with 10 years of 24/7 tracking for problems by the office and all backed by amazingly long guarantees.
We feel we are getting the Rolls Royce of current solar technology at a price that does not make the eyes water!!!
We have no hesitation in recommending and thanking TheSolarPeople team for their painless, seamless and professional approach throughout.
Kindest regards Christine and Trevor 26th May 2022